SHIPPING

HOW MUCH IS SHIPPING?

We offer FREE standard shipping for both international and domestic orders. Australian Post is usually our preferred courier, unless it is advised otherwise.

*Please note that all shipments typically require signature on delivery and a collection card will be left if not home. You can opt out of this by leaving a note, or emailing us

WHICH COUNTRIES DO YOU SHIP TO?

We offer worldwide standard shipping for all our sunglasses. All duties and charges are payable upfront at checkout, if applicable. These are calculated specifically for the country of destination. Please note that the import tax may change upon the arrival of goods in your country, Mari & Clay is not liable for such unforeseen, or sometimes excess, charges.

HOW LONG DOES IT TAKE FOR MY NON-PRESCRIPTION ORDER TO SHIP AND ARRIVE ONCE PLACED?

Please allow 1-2 business days handling time for your item once your order has been placed. The item is usually shipped on the next business day. 

Victoria 4-7 business days
Victoria (Express) 2-4 business days
Interstate  5-7 business days
Interstate (Express) 3-5 business days
International  14+ business days 

*This list is updated on 21/01/22. All deliveries to WA will take extra 3+ business days. 

**Please note that international parcels are being severely delayed as a result of border closures and airline cancellations. Australia Post has a more accurate delivery timeframe for all destinations here.

HOW LONG DOES IT TAKE FOR MY PRESCRIPTION ORDER TO SHIP AND ARRIVE ONCE PLACED?

For domestic orders, the process will take about 3-4 weeks after the prescription is received and approved by our friendly optometrist. For international orders, the timeframe is around 4-5 weeks. Please be advised that such timeframe can vary during the peak season. 

HOW DO I TRACK MY ORDER?

Once your order has been dispatched, you will receive a dispatch confirmation email that contains a tracking number. There you’ll find your shipping method along with the tracking number(s) associated with that order.