SHIPPING

HOW MUCH IS SHIPPING?

We offer FREE standard shipping for both international and domestic orders. Australian Post is usually our preferred courier, unless it is advised otherwise.

*Please note that all shipments will require signature on delivery and a collection card will be left if not home. 

WHICH COUNTRIES DO YOU SHIP TO?

We offer worldwide standard shipping for all our sunglasses. All duties and charges are payable upfront at checkout, if applicable. These are calculated specifically for the country of destination. Please note that the import tax may change upon the arrival of goods in your country, Mari & Clay is not liable for such unforeseen, or sometimes excess, charges.

HOW LONG DOES IT TAKE FOR MY NON-PRESCRIPTION ORDER TO SHIP AND ARRIVE ONCE PLACED?

Please allow 1-2 business days handling time for your item once your order has been placed. The item is usually shipped on the next business day. 

Victoria 3-5 business days
Victoria (Express) 1-2 business days
Interstate  5-10 business days
Interstate (Express) 3-5 business days
International  5+ business days 

*Please note that international mail is being severely delayed as a result of border closures and airline cancellations due to the current global pandemic. Australia Post has a detailed timeline for all destinations, you can view this here.

**We strongly advise you to check with AusPost website to obtain a more accurate delivery timeframe prior the purchase, due to different lockdown restrictions in different states. 

HOW LONG DOES IT TAKE FOR MY PRESCRIPTION ORDER TO SHIP AND ARRIVE ONCE PLACED?

For domestic orders, the process will take about 3-4 weeks after the prescription is received and approved by our friendly optometrist. For international orders, the timeframe is around 4-5 weeks.  

HOW DO I TRACK MY ORDER?

Once your order has been dispatched, you will receive a dispatch confirmation email that contains a tracking number. There you’ll find your shipping method along with the tracking number(s) associated with that order.